Accessibility at Tulum Airport
How to request a wheelchair and special assistance for passengers with disabilities or reduced mobility at Tulum Airport.
Assistance for passengers with disabilities or reduced mobility is provided by the airline, from the check-in counter to the aircraft and on arrival.
How to request it
- Request the service when booking or at least 48 hours before your flight.
- Say whether you need a wheelchair in the terminal, to board the aircraft or both.
- Allow extra time for check-in.
- Tell the airline if you travel with your own wheelchair, oxygen or medical equipment.
The airport has no jet bridges: boarding takes place across the apron. Ask your airline how your boarding will be handled. See also medical services.
More information for your trip
- Check-in times
- Buying tickets
- Airport fee (TUA)
- Customs and immigration
- Traveling with minors
- Traveling with pets
- Security checkpoint
- Baggage
- Lost and found
- The terminal
- Airport map
- Restaurants
- Shops
- VIP lounges
- Wi-Fi
- Currency exchange
- Banks and ATMs
- Medical services
- Phone directory
- Private aviation
- Getting downtown
- Parking
- Car rental
- Nearby hotels