Tulum Airport Passenger Guide
Everything you need to know to fly through Tulum International Airport: formalities, terminal, services and transportation.
Practical information to plan your trip through Tulum International Airport: what to do before leaving home, how to get around the terminal and what services you will find on arrival.
Before you fly
Check-in times
How early to arrive for domestic and international flights.
See guide →Buying tickets
Airlines flying to Tulum and how to book.
See guide →Airport fee (TUA)
What the airport use fee is and who is exempt.
See guide →Customs and immigration
Digital FMM, duty-free allowance and SENASICA inspection.
See guide →Traveling with minors
Documents for children and teenagers.
See guide →Traveling with pets
Airline rules and entry requirements.
See guide →At the terminal
Security checkpoint
Liquids, batteries and prohibited items.
See guide →Baggage
What to do if your bag does not arrive.
See guide →The terminal
Facts about the building, runway and operator.
See guide →Airport map
Levels, gates and services.
See guide →VIP lounges
ViPort Lounge: location, hours and access.
See guide →Restaurants
Food and drinks at the terminal.
See guide →Shops
Duty free and convenience store.
See guide →Lost and found
Phone and service hours.
See guide →Services
Internet and Wi-Fi
How to stay connected.
See guide →Currency exchange
Pesos, dollars and cards.
See guide →Banks and ATMs
How to get cash.
See guide →Accessibility
Wheelchairs and special assistance.
See guide →Medical services
What to do in an emergency.
See guide →Phone directory
Airport and service phone numbers.
See guide →Private aviation
The airport FBO.
See guide →